After-sales service
After-sales service
Each creation at Delineau Paris is the fruit of exceptional craftsmanship , handmade 🪡 in our Parisian workshops from the finest natural silks . Our pieces are designed to stand the test of time with elegance, reflecting meticulous work and rare standards.
Maintaining your room
Silk is a noble material that requires special care. We recommend professional dry cleaning or a gentle hand wash in cold water to preserve the softness, flow, and shine of your garment.
Repairs and alterations
To extend the life of your creation, our workshop offers a tailor-made alterations and repairs service. Each intervention is carried out by hand🪡 by our seamstresses, using the original tailoring techniques. These services are part of our artisanal commitment and are offered for a fee , with a personalized quote depending on the nature of the request.
Commitment and quality
Before each shipment 📦, our parts are subject to rigorous quality control . If, despite our care, you notice an irregularity on your item, we invite you to contact our after-sales service within 14 days of receiving your order.
Our team will take care of your request with all the attention it deserves.